Important Information

Important Information

What this service is

BillRelief provides DIY tools, templates, and guidance to help you review medical bills and communicate with billing offices.

We organize information from your bill, explain common billing issues, and provide ready-to-use scripts and letters so you can take the next steps yourself.

What this service is not

BillRelief is not:

We do not provide medical advice, legal advice, or financial advice.

No guarantees

Medical billing outcomes vary widely by provider, insurer, and situation.

We do not guarantee:

We provide tools that help people request clarification, corrections, or adjustments. Results depend on the provider’s policies and review process.

DIY and user responsibility

You remain fully responsible for:

BillRelief does not contact providers or insurers for you.

Privacy and data handling

Bill text is processed in your browser so you can review it before anything is sent.

We do not store full medical bills or medical records. We only receive the limited information required to generate your requested materials. You control what is shared.

Timing and delivery

Packages are delivered within the stated timeframe after required inputs are provided. If an itemized bill is required, delivery of the full package occurs after you upload it. One-time purchases cover all stated steps. You will not be charged again for the same case.

Questions or support

If you have questions about how the service works, contact: support@billrelief.net